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Legal

Privacy notice

This explains, in plain English, what we do with the information you give us when you get in touch.

What we collect

When you use our enquiry form or email us, we collect the details you choose to give, typically your name, contact details, location and a description of your situation. We only ask for what we need to help you.

How we use it

We use your information solely to respond to your enquiry, arrange attendance, and provide the service you have asked about. Where relevant, and only with your agreement, we may use it to liaise with your insurer on your behalf.

What we do not do

  • We do not sell your information.
  • We do not share it with third parties except where necessary to deliver the service you have requested (for example, an insurer you have asked us to deal with).
  • We do not use it for unrelated marketing.

Cookies and analytics

This website does not set advertising or analytics cookies. Any strictly necessary technical function is limited to making the site work.

How long we keep it

We keep enquiry information only for as long as needed to provide the service and to meet any legal or insurance-related obligations, after which it is securely deleted.

Your rights

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. To do any of these, or if you have a question about your privacy, please get in touch or email [email protected].

This notice will be updated with our full registered details before the site goes live.